ANAXA Terms of Service (v0.1)

Last updated: 22 February 2026

These Terms of Service ("Terms") are a legally binding agreement between Anaxa Pty Ltd (ABN 42 645 336 647) trading as ANAXA ("Anaxa", "we", "us") and the entity or person using the Services ("Customer", "you").

1. Acceptance

You accept these Terms by creating an account, clicking "I agree", or accessing or using the Services. If you do not agree, do not use the Services. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The Services

Anaxa provides a subscription platform that may include project intelligence, company and contact insights, search, alerts, workflow tools, and outreach support features (collectively, the "Services").

3. Accounts and Authorized Users

You are responsible for all activity under your account and for ensuring only your authorized personnel access the Services. You must keep credentials confidential and promptly notify us of suspected unauthorized use.

4. Subscription, Fees, and Auto-Renewal

If you purchase a paid plan, you agree to pay the fees shown in your order form or checkout. Unless you cancel before renewal, subscriptions renew automatically for the renewal term stated at purchase. We may change pricing for future renewal terms with prior notice.

5. Permitted Use

You may use the Services and any data made available through the Services ("Anaxa Data") solely for your internal business-to-business sales, marketing, recruitment, and business development activities.

6. Prohibited Use

You must not, and must not allow anyone to:

  • resell, rent, sublicense, distribute, or otherwise make Anaxa Data available to any third party (except your contractors acting solely on your behalf);
  • use the Services to build or enhance a competing product, service, or database;
  • scrape, crawl, probe, or use automated means to extract data except via features we expressly provide;
  • bypass or attempt to bypass rate limits, access controls, paywalls, or security measures;
  • send spam, unsolicited, deceptive, or harassing communications, or use Anaxa Data in breach of applicable laws;
  • upload malware or use the Services to interfere with or disrupt the Services or other users.

7. Your Compliance Obligations

You are solely responsible for your outreach and marketing practices, including compliance with applicable laws (including the Spam Act 2003 (Cth), Do Not Call Register Act 2006 (Cth), and applicable privacy laws). Anaxa does not provide legal advice and does not guarantee that any communication is lawful or appropriate.

8. Data Sources and Accuracy Disclaimer

Anaxa Data may be sourced from public information, customers, and third-party providers. Data may be incomplete, outdated, or inaccurate. To the maximum extent permitted by law, we do not warrant accuracy, deliverability, completeness, or fitness for a particular purpose.

9. Customer Data

If you upload, submit, or connect any data (e.g., CRM lists, notes, account information) ("Customer Data"), you grant Anaxa a limited license to host, use, and process Customer Data to provide, maintain, secure, and improve the Services.

You represent and warrant that you have all rights and permissions needed to provide Customer Data to Anaxa and for Anaxa to process it as described in these Terms.

10. Privacy

We will handle personal information in accordance with our Privacy Policy (or, if not yet published, in accordance with applicable Australian privacy law and any privacy notices we provide in-product). Where the Services make personal information available, you must only use it in compliance with applicable privacy and marketing laws.

11. Intellectual Property

We own the Services, Anaxa Data, and all related intellectual property. You receive a limited, non-exclusive, non-transferable right to access and use the Services during your subscription, subject to these Terms.

12. Suspension and Termination

We may suspend or terminate access if you materially breach these Terms (including Section 6). You may cancel your subscription per your plan terms. On termination, your right to use the Services stops.

13. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law (ACL) or other applicable law. Where we are permitted to limit liability, we do so as set out below.

14. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available". We disclaim all warranties not expressly stated in these Terms.

15. Limitation of Liability

To the maximum extent permitted by law:

  • Anaxa is not liable for any indirect, consequential, special, exemplary, or punitive damages, or any loss of profits, revenue, goodwill, or data.
  • Anaxa's total liability arising out of or related to the Services is limited to the fees you paid to Anaxa for the Services in the 3 months immediately preceding the event giving rise to the claim.

16. Indemnity

You agree to indemnify and hold Anaxa harmless from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of Anaxa Data, (b) your outreach/marketing practices, (c) Customer Data you provide, or (d) your breach of these Terms or applicable law.

17. Changes to Terms

We may update these Terms from time to time by posting a new version and updating the "Last updated" date. If changes are material, we will provide notice and may require you to re-accept to continue using the Services.

18. Governing Law

These Terms are governed by the laws of Western Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Western Australia.

19. Contact

For all legal, privacy, and support enquiries: [email protected]